At The Evergreens, we pride ourselves on having and ongoing programme of self improvement and one of the ways we ensure that we live up to our own high standards is by asking our resident’s and their friends and families what they think of the service we provide. We invite comments and suggestions by carrying out an annual survey and this year the results are in. Thank you to those of you who took part, I’m pleased to say that our resident’s have given us a resounding thumbs up!
(The survey was carried out in January 2011, with 16 of the 44 surveys returned. Each survey contained 31 questions with 4 possible responses to each questions categorised as very satisfactory/satisfactory/fairly satisfactory or not satisfactory)