The results of our annual survey are in! We thank those of you who took the time to give us your views, the results are based on questions relating to all areas of our service and the physical home, to which we had a total of 659 questions responded to.
The Evergreens takes resident and family feedback very seriously, so the annual survey is a good way to provide a medium for this. Once again, it seems as if the overwhelming majority feel that they are very satisfied with the service provided, so well done to all the staff for their hard work throughout the year in maintaining the high standards which we set ourselves. This year we’ve provided a comparison with previous year’s results and it shows that a consistent performance with a rising trend for the ‘very satisfied’. A very pleasing result indeed!